DMC Software: CRM software boosts customer retention

DMC Software SolutionsIt is a commonly known fact that client retention is a much more cost effective solution than client acquisition, especially in the current economic climate.  As businesses look at reducing expenditure, it is essential that the focus upon retaining current clients is enforced.  By providing existing customers with exceptional service, meeting their changing needs and surpassing their expectations, customer loyalty will improve, resulting in repeat business purchases and positive referrals.

Read More