An essential tool for businesses, Customer Relationship Management (CRM) once implemented can create an advantage in a competitive market place. However, low user uptake is one of the biggest challenges companies face when implementing CRM systems. If the tool is not clear to users no matter how comprehensive a CRM tool is, the value and effect as well as ROI (return on investment) will not be apparent, explains the leading Sage business partner DMC software .
The new version of Sage CRM, Sage CRM v7, due for release on 29th March 2010 overcomes this challenge and includes new feature sets to encourage user uptake by providing a rich user experience. Interactive dashboards and customisable workspaces provide quick and easy access to information relevant to the individual user’s role, enabling enhanced productivity.
David Curtis, Sage CRM specialist form DMC Software said, “The new Interactive Dashboard within Sage CRM v7 will transform the way in which its users manage their day. The dashboard allows all activities to be managed from a single location, including tasks and calendar through to RSS feeds. By having all the information needed in one place this feature alone will enhance user adoption as it makes every day tasks simpler for the end user.”
Sage CRM is an award winning web based CRM solution which enables sales, marketing and customer service teams to be utilised to better effect. In addition, the out-of-the box integration with Sage ERP solutions allows connections to be made between front and back office departments providing visibility and control across the entire organisation.
About DMC Software
DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, across a broad range of industries including ACT! by Sage, Sage CRM and Sage SalesLogix. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability.
For more information on the CRM solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email firstname.lastname@example.org or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.
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For more information please contact Jade Dixon-Winters, Marketing Executive.
Tel: 01733 362120
DMC Software Solutions
Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR