Leading Atlassian Service Provider finds a successful driver in service management

Leading Atlassian Service Provider Drives Successful Automation in Service Management


Stuttgart, Germany, 02.03.2023 – DEMICON, a leading provider of IT services and an Atlassian Platinum Solution Partner with Enterprise expertise, has announced that Automation is a successful driver in service management using Atlassian tools like Jira.

As businesses rely more heavily on technology, the demand for IT services has never been as high today. DEMICON has positioned itself as a leader in the industry by using Automation to improve service management and provide exceptional service to its clients.

“Our use of automation has been a game-changer in how we manage IT services,” said Philipp Batman, CEO of demicon GmbH. “We have found that using Atlassian tools like Jira can automate routine tasks and free up teams to focus on more strategic initiatives.”

Jira is a powerful tool that helps teams track tasks, manage projects, and collaborate in real time. By leveraging automation capabilities, DEMICON has streamlined processes, reduced errors, and improved overall efficiency.

“Automation is an important part of the future of IT service management,” said Philipp Batman. “By automating routine tasks, we can reduce the risk of errors and improve the quality of our services. This allows us to provide exceptional service to our clients and stay ahead of the competition.”

Demicon GmbH’s use of Automation has helped the company succeed in the competitive IT services industry. By leveraging tools like Jira, the company has been able to provide exceptional service and stay ahead of the curve in a rapidly changing industry.

The company is committed to continued innovation and is exploring new ways to leverage Automation to improve its service management capabilities. DEMICON is excited to be at the forefront of the automation revolution and looks forward to continuing to lead the way in the IT services industry.

For more information, download the “Automation as a success driver in service management” Success Story here

DEMICON is a multi-award-winning IT service provider with 14 years of experience, and is one of the leading AWS and Atlassian Platinum & Enterprise Solution Partners in the DACH market. DEMICON has built a legacy based on deep technical expertise, strategic thinking, and a people-first approach. Our services range from customised software development and implementing scaled, agile methods, such as SAFe, to consulting on agile processes and hosting seminars and workshops. Our team of experienced Enterprise Architects, Technical Consultants, Software Engineers, Business Consultants and Project Managers provides a wide range of solutions to help companies reach their digital goals. DEMICON has close to 150 employees in five countries and offices in Berlin, Hamburg, Munich and Stuttgart.

About Atlassian
Atlassian unleashes the potential of every team. Our collaboration software helps teams organize, discuss and complete shared work. Teams at more than 144,000 customers across large and small organizations – including General Motors, Walmart Labs, Bank of America Merrill Lynch, Lyft, Verizon, Spotify and NASA – use Atlassian’s project tracking, content creation and sharing, and service management products to work better together and deliver quality results on time. Learn more about our products, including Jira Software, Confluence, Trello, Bitbucket, Opsgenie, Jira Service Desk, and Jira Align at https://atlassian.com.