Hotel room

Kempinski Strengthens Its Partnership With Knowcross In The Middle East

London, November 08 2017 – KNOWCROSS, the global leader in providing software and technology solutions for the hospitality operations industry, has been selected by four more Kempinski hotels in the Middle East, to help them boost guest satisfaction, increase productivity and reduce labor costs.

The installations include Marsa Malaz Kempinski, The Pearl – Doha (Doha), Kempinski Summerland Hotel & Resort (Beirut), Kempinski Residences & Suites (Doha) and Kempinski Al Othman Hotel Al Khobar (Al Khobar).

Each of these hotels has tapped into KNOWCROSS’ software to provide a top-notch service experience for their guests with greater back of house efficiency.

“The Middle East is all about Luxury and the Kempinski name is synonymous with exceptional guest service. Having these four Middle Eastern Kempinski properties as clients makes us extremely happy and proud. Our team has worked very closely with the respective operations teams at these hotels to integrate our solutions in such a way that it equips them to achieve higher standards of productivity and enables them to deliver world class guest service” said Nikhil Nath, CEO and Founder of Knowcross.

Powered by its clear and consistent focus on ensuring cutting edge technology for the hospitality industry, KNOWCROSS’ solutions are each unique in their ability to maximize control, ensure efficiency and increase productivity at these hotels, right down to the last user.


Founded in 2002, Knowcross is a global leader in providing software and technology solutions for the hospitality operations industry. The Knowcross platform offers software applications that boost efficiency and enhance guest service, with a direct impact on the bottom‐line. The platform includes five software applications ‐ KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Mobile and KNOW Inspection. These applications are fully customizable, multi‐lingual, cloud based and are available both stand-alone and bundled. The Knowcross platform is interfaced to a number of leading PMS systems, in-room control systems, messaging gateways and fire alarm systems.
Knowcross has a global customer base across 30 countries and a portfolio that consists of some of the world’s most well-known brands and independents. Some of these are Rosewood, Kempinski, Radisson, Anantara, Taj, Shangri-La, The Doyle Collection, Groupe Barrière, Oberoi, Holiday Inn, Sydell Group, Oetker Collection, SIXTY, and Gansevoort.

For more information call +44 (203) 051-6825, email or visit


Kempinski Hotels is Europe’s oldest luxury hotel group with a history of 120 years. The history of this traditional company with its head office in Geneva began in 1897 with the foundation of the ‘Hotelbetriebs-Aktiengesellschaft’ in Berlin. This was the time when the first comfortable hotels were already appearing in the biggest German city. Kempinski Hotels currently operates a total of 76 five-star hotels in 31 countries. This range is continually extended by the addition of new hotels in Europe, the Middle East, Africa, Asia, and the Americas without losing sight of Kempinski’s claim to exclusivity and individuality, thus demonstrating the group’s capacity for expansion. The portfolio includes historic grand hotels, superb city hotels, outstanding resorts and superior residences.

For more information call (+41 22) 809-8888 (Geneva), (+49 89) 2125-2650 (Munich), or visit