New workshops: Learn how Social CRM can strengthen customer relationships, by DMC Software
With the rising importance of social media, businesses need to keep up with the various social avenues in order to remain fully competitive. In response, a new series of Social CRM Workshops are being hosted by DMC Software Solutions, leading Sage (UK) Business Partner and Overall Sage Circle of Excellence Winner 2009.
Social Media has changed the way customers engage with brands, with many customers now trusting brands less and the opinions of their online peers more. Therefore, to remain competitive in this “Digital Age” organisations need to change the way they engage with their customers and prospective customers, says DMC Software.

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