A new series of seminars hosted by DMC Software, in association with Sage, will take place in April exploring how businesses can use Sage 200 most effectively. Sage 200 enables businesses to work smarter and improve productivity in 2010.
DMC Software announce the latest edition to their programme of seminars designed to keep businesses up-to-date with the latest advancements in Finance and CRM software. In association with Microsoft, DMC explains how Microsoft SharePoint can unlock the secret to business data.
DMC Software, leading Sage Business Partner, has a unique offering that combines Microsoft SharePoint technology with Sage Business solutions to enable better leverage business data through collaboration.
The DMC Software SalesLogix Mobile Prelaunch Events are scheduled for 2nd and 3rd February 2010 in London and Peterborough respectively. At each event experts from DMC, Sage and Livvy’s will explore the potential SalesLogix Mobile offers a business, including a demonstration using the Blackberry platform. In addition, all delegates will have the opportunity to sign up for a 30 Day FREE no obligation trial, which will include 3-5 BlackBerry devices pre-loaded with SalesLogix Mobile and all training materials.
SalesLogix Mobile was originally launched several years ago however due to the Technology available it was unsuccessful. However, for the latest version of SalesLogix Mobile, SalesLogix Mobile v5.6, Sage recruited expertise from BlackBerry to aid the design and functionality. SalesLogix Mobile now delivers a full working version of SalesLogix onto any BlackBerry or Windows Mobile device and is due for launch on 15th February 2010.
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The Sage Awards 2009, held in Newcastle on 25th November, proved to be a massive success for DMC Software Solutions. DMC were awarded SalesLogix CRM Business Partner of the year and gained entry in to the Sage Circle of Excellence for extraordinary customer experience. On top of this, DMC Software has been crowned Overall Sage Circle of Excellence Winners, out of 1250 Sage Business Partners across the UK, the highest accolade awarded by Sage (UK).
Mike Ramsay managing director of DMC Software Solutions, still reeling in the success of last week’s awards said, “I am enthralled by DMC’s success at this year’s Sage Awards, this year has been an incredibly tough year for everyone, including us! However, through delivering outstanding customer service and investing in sales and marketing, we have come through it and triumphed. In fact we are 15% up on last year which in this climate is remarkable in its self. Read more…
During the turbulent economic climate of the last twelve months, DMC Software, leading Sage Business Partner, have consistently spoken of the strong benefits to businesses of Customer Relationship Management (CRM) and its ability to help companies to survive the recession.
Now that economic forecasters see the green shoots of recovery, DMC advise how CRM is more important than ever in guiding businesses to recovery.
Money is the life blood of a business and in times of economic hardship it is vital for businesses to manage their finances efficiently and effectively. The latest version of Sage 50 Accounts recognises this and goes the extra mile to provide the tools to make its users more productive, allowing additional time to be spent on more pressing business issues.
New to Sage 50 Accounts 2010 are guides and video simulations enabling new or infrequent users of Sage 50 Accounts to get to grips with its functionality quickly and easily. In addition to this the reporting aspect of Sage 50 has been improved so that users have greater visibility of the organisations position- the new profit button even allows users to see the profit to be made on an item before committing to a price. Read more…
DMC Software demystify Microsoft SharePoint technology with series of Seminars: DMC Software announces that the first in a series of seminars they are hosting on the best ways to utilise Microsoft SharePoint technology has been warmly received by attendees.
The business technology and software specialists devised the seminars to “demystify the enigma that is Microsoft Sharepoint”.
Customer Relationship Management (CRM) software is designed to facilitate strong client relationships and customer loyalty by providing businesses with the tools to improve customer service levels. A successfully implemented CRM solution allows a business to update customer information, schedule regular communications and better utilise available resources. Having a single location where customer data resides allows each user to have the same view of a client’s history, enabling a quicker response to changing customer needs and requirements.
Neil Slater, professional services manager at DMC Software Solutions, a leading Sage and Microsoft CRM solution provider, explicates, “We are currently in the thick of a recession and the best way for companies to keep afloat and reduce expenditure is to focus efforts on retaining business and not acquiring it. CRM is an essential tool for any business regardless of size because it enables you to know your customers businesses, based on this information you can recommend the right products and services to help them to grow. By providing customers with sound advice and good products they will return to you when their needs change, or they need further support down the line.”
CRM Software is quickly becoming the essential business tool with industry experts proclaiming CRM is ‘an imperative not an option during the downturn’. However, there are many CRM solutions and deployment options to choose from. The Sage CRM solution and Microsoft Dynamics CRM solutions are well established names in the world of CRM providing different ranges to suit different business needs and budgets. Sage CRM products include ACT! by Sage, Sage CRM and SalesLogix.
CRM is quickly becoming more accessible to businesses at the small end of the spectrum with the introduction of Software as a Service (SaaS.) SaaS is a cost effective solution engineered specifically to provide small and medium sized businesses with full access to CRM software, updates, maintenance and technical support for a small monthly fee. Both ACT! SaaS and Microsoft Dynamics Sofware as a Service (SaaS) offer businesses comprehensive CRM functionality at the fraction of the cost and demands of a traditional on-premise solution.
About DMC Software
DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, across a broad range of industries including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability.
For more information on the CRM solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff
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Press Contact:
Jade Dixon-Winters
Marketing Executive
Email: jadewinters@dmcsoftware.co.uk
Tel: +44 (0)1733 362120
Website: http://www.dmcsoftware.co.uk
Postal address
Churchill House, Isis Way, Minerva Business Park, Lynch Wood,
Peterborough, PE2 6QR
Sage SalesLogix CRM is made up of separate modules to provide sales, marketing and customer service functions with the tools to improve management of business relationships with clients, prospects and suppliers. Sage SalesLogix CRM has been built on a customisable platform which enables business partners, such as DMC Software, to customise and develop the solution to meet the exact needs and business processes of client organisations.
As commercial pressures increase it becomes more difficult for CRM operatives to fulfil customer needs while meeting the administrative requirements outlined by management. This problem is faced every day across many organisations and has become the driving force for DMC Software to provide a solution. DMC Software, harnessing the power of Orbis Task Centre technology has developed a way of automating manual tasks to improve workforce productivity.
Mike Ramsay, managing director of DMC Software, explains, “With SalesLogix Automation the possibilities are endless, the need for manual administration can be removed completely and operational costs are vastly reduced. SalesLogix Automation can cater for basic needs, such as the import of customer details from web forms directly into the database, through to more complex processes, including renewal identification, document creation, communication and scheduling of follow up calls. For many of our customers SalesLogix Automation has radically transformed the way in which they do business.”
SalesLogix Automation from DMC Software supports improved customer acquisition and retention rates through intelligent customer lifecycle management. Moreover, SalesLogix Automation allows resources to be utilised to better effect, freeing time to be spent attending to more important aspects of business. Whether an organisation selects to implement complete or partial automation of processes SalesLogix Automation is guaranteed to provide greater functionality and a quick return on investment.
About DMC
DMC Software is a leading Sage (UK) and Microsoft Business Partner that offer a host of CRM and accounts solutions. DMC Software adds value to their proposition by providing clients with a range of high quality services enabling them to get the most form their application. The professional services offered by DMC Software include, consultancy, implementation, development, training and technical support.
For more information on the advanced business solutions DMC Software provide visit www.dmcsoftware.co.uk or email info@dmcsoftware.co.uk Alternatively, call FREEPHONE 0800 652 2423 to speak to a sales advisor.
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For more information please contact Jade Dixon-Winters, Marketing Executive.
Email: jadewinters@dmcsoftware.co.uk
Tel: +44 (0)1733 362120
Understanding CRM will help users be more efficient, thus enhancing business succession. DMC Software explains how to get the most from your CRM implementation to achieve optimum efficiency.
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It is commonplace for businesses to implement a Customer Relationship Management (CRM) solution expecting a quick fix to all sales process issues, only to be disappointed and dismiss the idea in a quick succession. CRM is more than just software and many businesses, when implementing CRM, fail to realise the importance of a number of key issues. A CRM system is only as good as the data entered therefore it must be part of a wider philosophy and a complete culture within any organisation. .
CRM users can be discouraged by a “Big Bang” approach and hinder their daily working practice, leaving them feeling pressurised into learning a highly complex system and use it correctly from day one. A more gentle approach to implementation should be considered in favour of this, providing users with time to familiarise themselves with a solution ahead of the “go live”date. Read more…
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