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Training in CRM is essential for significant return on investments, claims DMC Software

August 25th, 2010 NewsCertain No comments

DMC Software SolutionsImproving training in Customer Relationship Management (CRM) software is undervalued as a means to improve business efficiency and improve customer relationships, explained by DMC Software, leading Sage (UK) Business Partner and Overall Sage Circle of Excellence Winner 2009.

Customer Relationship Management (CRM) software is a powerful business tool that can transform an organisation’s customer relationships and help to yield more sales. However, in a recent survey of CRM users, 43% admitted to using less than half of the CRM functionality available to them, highlighting the need for quality CRM training.

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Fantastic new Suites unveiled at the Soho Grand Hotel, New York

August 24th, 2010 NewsCertain No comments

Grand Hotels NYCFrom the Soho Grand Hotel in New York comes ten stunning new suites, each with their own living room and bedroom, allowing guests to immerse themselves in luxury and fine design.

The Soho Grand Hotel has just added ten beautifully designed suites to their room collection. Each suite features separate living and sleeping quarters, custom furnishings and high end fixtures. The airy one bedroom suites can sleep four comfortably with the option of adding a second bedroom to accommodate up to six adults.
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Building Excellence Award for UK’s largest complete hospital to be buuilt off site

August 23rd, 2010 NewsCertain No comments

Award-winning off-site construction specialist, Yorkon, has won an LABC Building Excellence Award for the Emersons Green NHS Treatment Centre in Bristol.

The project for independent healthcare providers UK Specialist Hospitals (UKSH) is believed to be the largest complete hospital to be built off site.
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Search Marketing Expo Adding International Search Summit to 2011 Schedule; Forms Partnership with ISS Producer WebCertain Group LTD

August 16th, 2010 NewsCertain No comments

Redding, CT and York, England (PR Web) August 16, 2010 – The Search Marketing Expo – SMX conference series is expanding its focus on international search marketing. International Search Summit (ISS) will be offered in conjunction with SMX events worldwide beginning in 2011. ISS is produced by international search agency WebCertain Group LTD,

The first International Search Summit @ SMX will take place at SMX West in San Jose March 8-10, 2011 followed by events in London, Seattle and New York. Additional dates and locations will be announced in the near future.

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Data sourcing can increase the effectiveness of marketing campaigns in the B2B sector, explains Jem Marketing

August 16th, 2010 NewsCertain No comments

Increasing ROI from data sourcing and telemarketing is the way forward in developing effective B2B marketing campaigns reveals marketing specialist Jem Marketing.

Refining data which is utilised in B2B marketing campaigns can help with the overall effectiveness and success of each campaign.  Data sourcing maximises and refines selected databases, thus giving better return on investment (ROI) and refined databases can be used time and time again.

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New workshops: Learn how Social CRM can strengthen customer relationships, by DMC Software

August 11th, 2010 NewsCertain No comments

DMC Software SolutionsWith the rising importance of social media, businesses need to keep up with the various social avenues in order to remain fully competitive. In response, a new series of Social CRM Workshops are being hosted by DMC Software Solutions, leading Sage (UK) Business Partner and Overall Sage Circle of Excellence Winner 2009.

Social Media has changed the way customers engage with brands, with many customers now trusting brands less and the opinions of their online peers more. Therefore, to remain competitive in this “Digital Age” organisations need to change the way they engage with their customers and prospective customers, says DMC Software.

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New York’s Soho Grand and Tribeca Grand Hotels launch GrandLife iPhone app

July 29th, 2010 NewsCertain No comments

The Soho Grand and Tribeca Grand Hotels have launched their iPhone and web-based mobile app, bringing the Hotels’ celebrated downtown City Guide into the travelling hands of the consumer.

The GrandLife app pulls content from GrandLifeNYC.com, the Soho Grand Hotel and Tribeca Grand Hotels selectively curated cultural site which offers readers exclusive editorial content and a list of recommendations throughout the city. “It is designed to reveal the hidden side of all aspects of New York City culture; from art, film, fashion, music, and dining and nightlife. It’s an intimate introduction to the city as seen through the eyes of those who call it home” affirms Tommy Saleh, Creative Director and Editor in Chief of www.GrandLifeNYC.com

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Sage ACT! 2011 extends functionality enhancing business efficiency, explains DMC Software

July 28th, 2010 NewsCertain No comments

Sage Act! 2011 from DMC SoftwareLeading Sage UK Business Partner DMC Software Solutions explains how the new Sage ACT! 2011 will transform small business operations.  DMC who won the Overall Sage Excellence Award in 2009 say the new automated workflow system will drive efficiency and improve productivity.

Following the economic crisis of 2009, a major concern for the small business is workforce productivity and process efficiency to ensure a maximum return on investment is received. Sage ACT! 2011, due for release in August 2010, extends the functionality of Sage ACT! to address these issues providing business owners with the tools to control and streamline processes for maximum business efficiency. Read more…

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Lead generation is key for sales success in the B2B sector, explains Jem Marketing

July 20th, 2010 NewsCertain No comments

Jem MarketingLead generation specialist Jem Marketing explains how effective outsourcing can establish qualified sales leads or appointments giving support to the sales team by providing a valuable ‘prospect database’.  With fully trained and qualified telemarketers, Jem Marketing is able to generate sustainable leads for the B2B sector.

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International Search Summit Medallion Speaker confirmed for Seattle

July 20th, 2010 NewsCertain No comments

International Search Summit - SEO, PPC and Social Media Greg Jarboe, video optimization expert and winner of the first ever Medallion Speaker award at the International Search Summit, will speak at the Seattle Summit on October 6th.

Greg, President of SEO-PR and author of You Tube and Video Marketing: An Hour a Day, is widely recognised as one of the pioneers of online publicity and video marketing. At the May Summit in London, Greg presented a case study demonstrating the techniques of video optimization and discussing the opportunities available to international marketers embracing the medium.

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